NEWS:

For any COVID related queries, including COVID Passes and where to book a vaccine, please call NHS 119

CQC ACCESS SURVEY VISIT RESULTS

The practice received an unannounced visit from CQC earlier this month to review how easy it is for our patients to contact the surgery and be offered an appointment with a health professional, please read the report in full

CQC ACCESS REPORT

‘Step up to Great’ Mental Health services in Leicester, Leicestershire and Rutland

The local NHS are investing in and improving the way adult mental health care is delivered across Leicester, Leicestershire and Rutland – and the public is being urged to have their say.

 A public consultation launched on – Monday 24 May. Everyone is asked to get involved and help shape future services.

 “The Covid-19 pandemic meant we had to quickly change how we worked – introducing temporary measures – to keep service users safe while continuing their care.

 We want to know what people think about the proposed improvements we’ve made during the pandemic and whether we should make them permanent.  We also want to talk to people about other plans to improve mental health services.”

 Mental health heavily influences our whole health and wellbeing. Now more than ever before it makes sense that mental health, just like physical health, is taken care of and maintained. To do this the NHS locally is investing more in local services to dramatically improve urgent and community care and treatment to improve people’s lives.

The consultation runs until Sunday 15 August 2021. The CCGs want to know what people think about the proposals to improve mental health care. 

To find out more about the consultation and what is proposed and why, visit www.greatmentalhealthllr.nhs.uk   To request a copy of the questionnaire for you to fill in at home or to arrange to complete it with a member of staff, telephone us on 0116 295 0750 or email beinvolved@LeicesterCityCCG.nhs.uk

For up-to-date news on the consultation, follow us on social media:

Facebook: @NHSLeicester

Twitter: @NHSLeicester  #GreatmentalhealthLLR

NEW PHARMACY REFERRAL SERVICE

Did you know…?

We are participating in a new approach to improve access for patients to GP appointments. The aim is to direct patients to the most appropriate healthcare professional, which may be a GP or a pharmacist.

If your symptoms could be resolved by a booked consultation with the pharmacist instead of the GP, you will be given a same-day referral to a pharmacy of your choice.

We think this is a good thing. Once you see how great your local pharmacist is – they are highly trained and skilled clinicians experienced in treating minor illnesses – we don’t think you’ll look back.

This will also help us to free up GP appointments for people with more complex health needs and ensure that everyone gets treated at the right time, by the right healthcare professional.

We are keen to hear what you think and will be listening to your comments and feedback about your experience of using this service.

The link below gives further information on this new service

FAQS - patient information

Campaign video to end abuse in General Practice.

Please watch this video which has been made by staff from UK general practices and remember, we are always doing our best often in very difficult and challenging circumstances with limited resources.

If I die it will your fault - campaign video

ONLINE BOOKABLE APPOINTMENTS